Developing Consultancy Skills and Practices
This Unit focuses on the professional standards, conduct and ethics which management consultants should adopt. It explores in depth what is meant by professional standards and ehaviours, and how they can be applied in practical situations.
Unit Content:
Applying professional standards and behaviours
Understanding:
- the reasons for, and importance of, representing your profession responsibly
- the range of professional behaviours needed by the individual consultant – such as analytical and pro-active thinking, the ability to deal with complexity and take responsibility, interpersonal capability, effective delivery and the ability to undertake personal growth
- the principal consulting skills and technical knowledge required for effective performance
- the purpose, role, and impact of professionalism, integrity, and working within codes of conduct and ethical guidelines in the best interests of the client
- apply diversity, integrity and confidentiality in practice
- engender trust and respect from professional colleagues and clients Handling ethical dilemmas
Understanding:
- the value of Codes of Professional Conduct in the management of ethical dilemmas
- what constitutes an ethical dilemma
- recognise ethical dilemmas
- determine an appropriate course of action when confronted with an ethical dilemma
- Define the professional and ethical standards to which consultants should work
- Explain how professional and ethical standards of behaviour affect how the consultant can engender respect from colleagues and clients
- Describe the types of ethical dilemma which might confront you in the course of your professional work, and explore appropriate courses of action which could be taken to resolve them.