Facilities Management

This module develops an understanding of the requirements of a facilities manager in relation to the management of services which support an organization. Students will consider Facilities Management and how this can affect the success of the operation. This module is topical and reflects current issues.

 

Summary of Learning Outcomes

On completion of this module students will be able to;

  • Identify and describe the facilities operations within the individual sectors of the hospitality industry
  • Evaluate procurement issues and their application in facilities management
  • Describe the trends and developments in information technology and the implication these changes have on Facilities Management.
  • Examine influences on space planning processes
  • Demonstrate how to manage and monitor health and safety in a facilities context
  • Describe the effect facilities management have on the internal and external environment
  • Define agreed terms of quality and assess their relevance to the facilities management

 

Syllabus

  • The scope of Facilities  Management
  • Managing facilities
  • Procurement
  • Technology and Information Technology
  • The Management of Space
  • Health and Safety Management
  • Environmental Management
  • Standards and quality

Assessment

 

There are two methods of assessment for this module;

 

Summative assessment (coursework) – This will be set and marked by the centre with guidance from CTH and will usually be based upon the students working environment, developing an understanding of the issues with Facilities Management and the diversity of the hospitality industry. Weighting 20%. Further details are available from CTH.

 

Formative assessment (examination) – This will be a three-hour examination set and marked by CTH. It will comprise of two sections; Section A will have questions based on an industry case study (40 marks) and Section B will comprise of 5 x 20 mark questions of which candidates must select and answer three (60 marks). Weighting 80%

 

      • Identify and describe the facilities operations within the individual sectors of the hospitality industry
      • Evaluate procurement issues and their application in facilities management
      • Describe the trends and developments in information technology and the implication these changes have on Facilities Management.
      • Examine influences on space planning processes
      • Demonstrate how to manage and monitor health and safety in a facilities context
      • Describe the effect facilities management have on the internal and external environment
      • Define agreed terms of quality and assess their relevance to the facilities management